Returns & Exchanges
At Maple Store, we want you to be completely satisfied with your electronics purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log in to your Maple Store account, navigate to your order history, and select the 'Request Return' button for the specific electronics item.
Prepare the Package
Place the item in its original packaging including all manuals, cables, and accessories to ensure your return is eligible for a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, ensuring any old labels are covered.
Drop Off and Track
Drop your package off at any authorized carrier location and keep your tracking number handy while our technicians inspect the device for processing.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing